Apple Valley Post-Acute Rehab at 1035 Gravenstein Highway South, Sebastopol, CA 95472

Contacts

Address:
1035 Gravenstein Highway South, Sebastopol, CA 95472
Get directions

Phone number:
+1 707-823-7675

Website:
applevalleyrehab.com

Categories:
Establishment   Health  

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Reviews

• Sarah Miller
  ★ ☆ ☆ ☆ ☆
  This place is more concerned about money in their pocket than the care for the patient.
  
  First, the rooms are small so claustrophobic, so difficult to have family members present at all times. It should be illegal to keep patients in those small rooms, it is very difficult for the staff to maneuver around to attend to patients properly.
  
  Second, they push family out of rooms especially when they are performing tasks for the patient. They muscle you out, there is a tall intimidating looking male that will pay you a visit if you don't follow the nurses direction. That type of behavior made me suspicious, almost as if they had things to hide & didn't want any witnesses or you to catch them in the act.
  
  Thirdly, my grandmother insisted that some of the staff did things to her on purpose. One instance, I was pushed out of the room while 2 attendants cleaned up my grandmother all of a sudden my grandmother screams, they had pulled her IV line out of her arm. I immediately barged in & my grandmother is chanting "she did it on purpose, ow, how could you" they said she was mistaken & hurried out of the room. By my grandmother's explanation of things I had no doubt in my mind that she was right & it was malicious intent on their part.
  
  Fourthly, the staff has no patience, many of them are very aggressive while handle the fragile. They need employees in this type of facility who are compassionate, caring, patient & gentle.
  
  Fifthly, we had to remind the staff constantly to give her her meds on time & request medical attention on issues that would come up. Several times they failed to bring her food on time or even feed her (once they put the tray in front of her, left it for over an hour until I showed up & made someone feed her like they were instructed to do), keep her clean, attend to her wound care & the list goes on.
  
  Finally, the facility is older, older equipment, lights wouldn't work & not cleaned well. For the money they charged one would think they could update equipment, rooms to adequately support patients & visitors & have an immaculate facility.
  
  This place is a wolf in sheep's clothing. It appears to be great with attentive staff but that's far from the truth & is a questionable place.
  
  Thank God we are an attentive family & refused to leave my grandmother's side but it was a constant struggle with this place, too much to consciously recommend others to have this facility take care of their loved ones. Please look into another care facility.

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